The USAID/eSwatini Client Management Information System (ECMIS) is a three-year technical assistance and capacity building task order that supports the Government of the Kingdom of Eswatini’s (GKoE) to develop, maintain, and use a client management information system (CMIS). The Senior Advisor for Strategic Information will have principal responsibility for providing technical expertise and management oversight for all project information needs.

Key Skills & Experience required:

  • Post-graduate qualifications covering relevant aspects of M&E, data management, health information systems, program evaluation and data analysis will be an advantage
  • A strong portfolio of M&E and SI experience in the Health sector including working with Health information systems
  • Data management and analysis experience, including intermediate R/Python
  • More than 4 years of advanced skills in Tableau and Power BI
  • Experience in creating data visualizations and supporting the use of data in practice;
  • Experience in conducting training and providing M&E technical support;
  • Excellent interpersonal, presentation, facilitation, mentoring and training skills and experience;
  • Post-graduate qualifications covering relevant aspects of M&E, data management, health information systems, program evaluation and data analysis will be an advantage;
  • Southern African in-country work experience

Duties & Responsibilities


  • Perform routine Monitoring and evaluation activities
  • Work closely with the MoH on activities that pertain to Data Demand and Information Use
  • Participate in Routine Data Quality Assessments RDQA of electronic records on the CMIS
  • Participate, conduct or lead M&E and Dashboard capacity building activities

Dashboard design and development

  • Working very closely with the M&E team to build and maintain a library of indicators, driven from the CMIS platform and hosted within the M&E dashboards;
  • Validate and verify indicators are generated within the M&E dashboards dashboard correctly, across the datasets and throughout the range of mapped, charted and graphed visualizations
  • Working closely with the M&E team to develop visualization techniques which convey housing market understanding in compelling, innovative and accurate ways. E.g. infographics etc.
  • Work with the Senior M&E Advisor and the MoH as needed and to meet with stakeholders to explore dashboard and indicator needs, visualizations requirements or preferences, and other deliverables

Dashboard Management& Maintenance

  • Maintain standard dashboard using standard indicators and indicator definitions as currently defined.
  • With the data manager, ensure the dashboard’s seamless integration and constant connectivity to the CMIS;
  • Identify common requests and build new dashboards and indicators as directed by the Senior M&E advisor or requested by MoH;
  • Analyze results constantly for accuracy and consistency, applicability to the health sector, and effectiveness at communicating understanding;
  • Extract images, data extracts and other exports from the dashboard as requested for standard reports, stakeholder deliverables, and public dissemination;
  • Ensure data extracts and updates are imported with ease, accuracy and consistency
  • Working closely with the M&E Team, explore new datasets for adaptability to existing M&E dashboards, relevance to the health sector, innovativeness, replicability and ease of use;
  • Maintain exposure and familiarity with emerging dashboard and data visualization tools and technologies
  • Provide stakeholders with dashboard technical support;
  • Deliver data analysis as per requests from key stakeholders